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Deliveroo is a leading food delivery platform operating across the UK, Europe, Asia, and the Middle East. They partner with over 176,000 restaurants and grocery partners, offering delivery and on-demand grocery services through Deliveroo Hop.
Deliveroo Plus is a subscription (£3.49/month) that gives you free delivery on all orders over £25. There's also a Silver tier at £7.99 with free delivery on orders over £15.
Yes. Deliveroo Hop delivers groceries from partner stores in as little as 10 minutes in select areas. You can also order from supermarkets like Waitrose through the app.
You can request a refund through the app within 72 hours of delivery. Go to your order, select 'Help', and describe the issue. Refunds are usually processed within 3-5 business days.