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Evri Reviews

Evri (formerly Hermes) is one of the UK's largest parcel delivery companies, handling over 700 million parcels per year. They offer next-day, two-day, and economy delivery options for individuals and businesses through a vast network of ParcelShops and courier services.

Frequently asked questions about Evri

Is Evri the same as Hermes?

Yes. Hermes rebranded to Evri in March 2022. The service, ParcelShop network, and tracking systems remain the same under the new name.

How long does Evri delivery take?

Evri offers next-day delivery (by 12pm or end of day), 2-day delivery, and economy (3-5 day) services. Actual delivery times vary by location and demand.

Can I track my Evri parcel?

Yes. Evri provides tracking for all services via their website and app. You'll receive a tracking reference when your parcel is booked.

What happens if Evri loses my parcel?

You can file a claim through Evri's website within 30 days of the expected delivery date. Compensation depends on the service level and whether you purchased additional cover.

Where is my nearest Evri ParcelShop?

Evri has over 7,000 ParcelShops across the UK. You can find your nearest one using the locator tool on evri.com or in the Evri app.

Does Evri deliver on Sundays?

Evri does deliver on Sundays in some areas, particularly during peak periods like Christmas. However, Sunday delivery is not guaranteed for all postcodes.