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Flexport is a digital freight forwarder that manages ocean, air, truck and customs for global shippers, offering a modern software platform for supply-chain visibility and control.
You can track any Flexport parcel using the tracking reference on your shipping confirmation. Enter it on the official Flexport tracking page or app for real-time updates.
Standard delivery with Flexport usually takes 1–4 business days depending on origin and destination. Express or same-day options are available in most service areas.
First check the latest tracking event. If the parcel hasn't moved for more than 48 hours, contact Flexport customer support with your tracking number to open an enquiry.
Flexport offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check the official website for the current country list.
Submit a claim via the Flexport support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.
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