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Instacart Reviews

Instacart is North America's leading online grocery delivery and pick-up platform, partnering with over 1,400 retail banners across 80,000+ stores. Personal shoppers hand-pick your groceries and deliver them to your door, often within an hour.

• Category: Grocery Delivery
• Headquarters: San Francisco, California, USA
• Founded: 2012
• CEO: Fidji Simo
• Employees: 10,000+
• Website: instacart.com

Frequently asked questions about Instacart

How much does Instacart delivery cost?

Delivery fees start at $3.99 for orders over $35. Instacart+ members ($9.99/month) get free delivery on orders over $35. Service fees and optional tips are additional.

Can I choose my own substitutions on Instacart?

Yes. You can set substitution preferences for each item — choose a specific alternative, request the shopper's best choice, or opt for a refund if the item is unavailable.

Is Instacart available in my area?

Instacart operates in all 50 US states and select areas in Canada. Enter your zip code on instacart.com to check availability and see which stores are available near you.