Loading DeliverInga…

Toll Group Reviews

Toll Group provides logistics, freight forwarding and last-mile delivery across the Asia Pacific region.

Frequently asked questions about Toll Group

How can I track a parcel with Toll Group?

You can track any Toll Group parcel using the tracking reference shown on your shipping confirmation email. Enter it on the carrier's website or app for real-time status updates.

How long does Toll Group take to deliver?

Standard delivery with Toll Group usually takes 1–4 business days depending on origin and destination. Express options are available for next-day delivery in most service areas.

What should I do if my Toll Group parcel is delayed?

Check the latest tracking event first. If the parcel hasn't moved for more than 48 hours, contact Toll Group customer support with your tracking number to open an enquiry.

Does Toll Group deliver internationally?

Toll Group offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check their official website for the latest country list.

How do I file a claim for a lost or damaged Toll Group parcel?

Submit a claim via the Toll Group support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.