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ArrowXL is the UK's largest two-person home delivery specialist for heavy and bulky goods such as furniture, appliances and fitness equipment. It offers timed slots, installation and old-product removal from a national hub network.
You can track any ArrowXL shipment using the tracking or reference number from your booking confirmation on the official ArrowXL website or app.
Standard ArrowXL services typically deliver in 1–5 business days depending on origin, destination and service level. Express options are available in most service areas.
Check the latest tracking event first. If the parcel hasn't moved for 48 hours or more, contact ArrowXL customer support with your tracking number to open an enquiry.
Yes, ArrowXL offers international shipping to selected destinations. Coverage, transit times and pricing vary — check the current country list on the official website.
Submit a claim via the ArrowXL support portal with your tracking number, proof of value and photos for damage claims. Most cases are resolved within 7–14 business days.
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