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Baemin, operated by Woowa Brothers and majority-owned by Delivery Hero, is South Korea's largest food-delivery app, handling the majority of restaurant orders in the country.
You can track any Baemin parcel using the tracking reference on your shipping confirmation. Enter it on the official Baemin tracking page or app for real-time updates.
Standard delivery with Baemin usually takes 1–4 business days depending on origin and destination. Express or same-day options are available in most service areas.
First check the latest tracking event. If the parcel hasn't moved for more than 48 hours, contact Baemin customer support with your tracking number to open an enquiry.
Baemin offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check the official website for the current country list.
Submit a claim via the Baemin support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.
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