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BRT Reviews

BRT (formerly Bartolini) is Italy's leading express parcel courier, part of the GeoPost/DPD group.

Frequently asked questions about BRT

How can I track a parcel with BRT?

You can track any BRT parcel using the tracking reference shown on your shipping confirmation email. Enter it on the carrier's website or app for real-time status updates.

How long does BRT take to deliver?

Standard delivery with BRT usually takes 1–4 business days depending on origin and destination. Express options are available for next-day delivery in most service areas.

What should I do if my BRT parcel is delayed?

Check the latest tracking event first. If the parcel hasn't moved for more than 48 hours, contact BRT customer support with your tracking number to open an enquiry.

Does BRT deliver internationally?

BRT offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check their official website for the latest country list.

How do I file a claim for a lost or damaged BRT parcel?

Submit a claim via the BRT support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.