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CouriersPlease is an Australian B2C parcel delivery company owned by Singapore Post, focused on ecommerce.
You can track any CouriersPlease parcel using the tracking reference shown on your shipping confirmation email. Enter it on the carrier's website or app for real-time status updates.
Standard delivery with CouriersPlease usually takes 1–4 business days depending on origin and destination. Express options are available for next-day delivery in most service areas.
Check the latest tracking event first. If the parcel hasn't moved for more than 48 hours, contact CouriersPlease customer support with your tracking number to open an enquiry.
CouriersPlease offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check their official website for the latest country list.
Submit a claim via the CouriersPlease support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.