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CTT — Correios de Portugal — is Portugal's national postal operator handling mail, parcels and ecommerce delivery.
You can track any CTT Expresso parcel using the tracking reference shown on your shipping confirmation email. Enter it on the carrier's website or app for real-time status updates.
Standard delivery with CTT Expresso usually takes 1–4 business days depending on origin and destination. Express options are available for next-day delivery in most service areas.
Check the latest tracking event first. If the parcel hasn't moved for more than 48 hours, contact CTT Expresso customer support with your tracking number to open an enquiry.
CTT Expresso offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check their official website for the latest country list.
Submit a claim via the CTT Expresso support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.