Demae-can Reviews

Demae-can is Japan's original online food-delivery marketplace, backed by LINE and Naver, offering restaurant and grocery delivery nationwide with a strong local restaurant network.

• Category: Food Delivery
• Headquarters: Tokyo, Japan
• Founded: 1999
• CEO: Hideo Fujii
• Employees: 3,500+
• Website: demae-can.com

Frequently asked questions about Demae-can

How can I track a parcel with Demae-can?

You can track any Demae-can parcel using the tracking reference on your shipping confirmation. Enter it on the official Demae-can tracking page or app for real-time updates.

How long does Demae-can take to deliver?

Standard delivery with Demae-can usually takes 1–4 business days depending on origin and destination. Express or same-day options are available in most service areas.

What should I do if my Demae-can parcel is delayed?

First check the latest tracking event. If the parcel hasn't moved for more than 48 hours, contact Demae-can customer support with your tracking number to open an enquiry.

Does Demae-can deliver internationally?

Demae-can offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check the official website for the current country list.

How do I file a claim for a lost or damaged Demae-can parcel?

Submit a claim via the Demae-can support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.

Compare Demae-can with similar delivery services

• DoorDash — Food Delivery, San Francisco, California, USA.
• Uber Eats — Food Delivery, San Francisco, California, USA.
• Deliveroo — Food Delivery, London, UK.
• Just Eat — Food Delivery, Amsterdam, Netherlands.
• Grubhub — Food Delivery, Chicago, Illinois, USA.
• Swiggy — Food Delivery, Bangalore, India.
• Zomato — Food Delivery, Gurugram, India.
• Grab Food — Food Delivery, Singapore.

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