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Green Chef is a USDA-certified organic meal-kit service (owned by HelloFresh) offering keto, paleo, vegan, vegetarian and gluten-free recipe boxes in the US.
You can track any Green Chef parcel using the tracking reference on your shipping confirmation. Enter it on the official Green Chef tracking page or app for real-time updates.
Standard delivery with Green Chef usually takes 1–4 business days depending on origin and destination. Express or same-day options are available in most service areas.
First check the latest tracking event. If the parcel hasn't moved for more than 48 hours, contact Green Chef customer support with your tracking number to open an enquiry.
Green Chef offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check the official website for the current country list.
Submit a claim via the Green Chef support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.
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