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Imperfect Foods delivers surplus and cosmetically-imperfect groceries to US households, aiming to fight food waste while offering discounts vs supermarket prices.
You can track any Imperfect Foods parcel using the tracking reference on your shipping confirmation. Enter it on the official Imperfect Foods tracking page or app for real-time updates.
Standard delivery with Imperfect Foods usually takes 1–4 business days depending on origin and destination. Express or same-day options are available in most service areas.
First check the latest tracking event. If the parcel hasn't moved for more than 48 hours, contact Imperfect Foods customer support with your tracking number to open an enquiry.
Imperfect Foods offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check the official website for the current country list.
Submit a claim via the Imperfect Foods support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.
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