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Toll Group is an Australian transport and logistics company operating across the Asia-Pacific region.
You can track parcels in real-time on the MyToll website or mobile app using the tracking number provided when the parcel is shipped.
Standard delivery typically takes 1-3 working days domestically. Express options offer next-day or same-day delivery in major cities.
If no one is available, the courier will leave a calling card with redelivery and pickup options, or take the parcel to the nearest depot or pickup point.
Submit a claim via the MyToll website with your tracking number and proof of value. Most claims are processed within 14-30 days.