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Postmates is a US on-demand delivery service (now owned by Uber) that delivers food, groceries and retail from local merchants across major American cities.
You can track any Postmates parcel using the tracking reference on your shipping confirmation. Enter it on the official Postmates tracking page or app for real-time updates.
Standard delivery with Postmates usually takes 1–4 business days depending on origin and destination. Express or same-day options are available in most service areas.
First check the latest tracking event. If the parcel hasn't moved for more than 48 hours, contact Postmates customer support with your tracking number to open an enquiry.
Postmates offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check the official website for the current country list.
Submit a claim via the Postmates support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.
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