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PostNL Reviews

PostNL is the designated postal operator of the Netherlands, providing mail and parcel delivery in NL, BE, DE and IT.

• Category: Package Delivery
• Headquarters: The Hague, Netherlands
• Founded: 1799
• CEO: Herna Verhagen
• Employees: 34,000+
• Website: postnl.nl

Frequently asked questions about PostNL

How do I track a PostNL parcel?

You can track parcels in real-time on the PostNL website or mobile app using the tracking number provided when the parcel is shipped.

What are PostNL's delivery times?

Standard delivery typically takes 1-3 working days domestically. Express options offer next-day or same-day delivery in major cities.

What if PostNL can't deliver my parcel?

If no one is available, the courier will leave a calling card with redelivery and pickup options, or take the parcel to the nearest depot or pickup point.

How do I file a claim with PostNL for a lost parcel?

Submit a claim via the PostNL website with your tracking number and proof of value. Most claims are processed within 14-30 days.