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Sagawa Express Reviews

Sagawa Express is one of Japan's largest courier and parcel delivery companies, part of SG Holdings Group.

• Category: Package Delivery
• Headquarters: Kyoto, Japan
• Founded: 1957
• CEO: Eiichi Honda
• Employees: 55,000+
• Website: sagawa-exp.co.jp

Frequently asked questions about Sagawa Express

How do I track a Sagawa Express parcel?

You can track parcels in real-time on the Sagawa Express website or mobile app using the tracking number provided when the parcel is shipped.

What are Sagawa Express's delivery times?

Standard delivery typically takes 1-3 working days domestically. Express options offer next-day or same-day delivery in major cities.

What if Sagawa Express can't deliver my parcel?

If no one is available, the courier will leave a calling card with redelivery and pickup options, or take the parcel to the nearest depot or pickup point.

How do I file a claim with Sagawa Express for a lost parcel?

Submit a claim via the Sagawa Express website with your tracking number and proof of value. Most claims are processed within 14-30 days.