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SDA Reviews

SDA Express Courier is the parcel and ecommerce delivery arm of Poste Italiane covering all of Italy.

Frequently asked questions about SDA

How can I track a parcel with SDA?

You can track any SDA parcel using the tracking reference shown on your shipping confirmation email. Enter it on the carrier's website or app for real-time status updates.

How long does SDA take to deliver?

Standard delivery with SDA usually takes 1–4 business days depending on origin and destination. Express options are available for next-day delivery in most service areas.

What should I do if my SDA parcel is delayed?

Check the latest tracking event first. If the parcel hasn't moved for more than 48 hours, contact SDA customer support with your tracking number to open an enquiry.

Does SDA deliver internationally?

SDA offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check their official website for the latest country list.

How do I file a claim for a lost or damaged SDA parcel?

Submit a claim via the SDA support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.