Loading DeliverInga…

Star Track Reviews

StarTrack is the dedicated parcels and freight brand of Australia Post, focused on B2B and ecommerce delivery.

Frequently asked questions about Star Track

How can I track a parcel with Star Track?

You can track any Star Track parcel using the tracking reference shown on your shipping confirmation email. Enter it on the carrier's website or app for real-time status updates.

How long does Star Track take to deliver?

Standard delivery with Star Track usually takes 1–4 business days depending on origin and destination. Express options are available for next-day delivery in most service areas.

What should I do if my Star Track parcel is delayed?

Check the latest tracking event first. If the parcel hasn't moved for more than 48 hours, contact Star Track customer support with your tracking number to open an enquiry.

Does Star Track deliver internationally?

Star Track offers international shipping in selected service areas. Coverage, pricing and transit times vary by destination — check their official website for the latest country list.

How do I file a claim for a lost or damaged Star Track parcel?

Submit a claim via the Star Track support portal with your tracking number, proof of value and photos (for damage). Most claims are processed within 7–14 business days.