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Wayfair Delivery Reviews

Wayfair handles furniture delivery for its U.S. customers via Wayfair Delivery Network and CastleGate fulfilment centres.

• Category: Furniture Delivery
• Headquarters: Boston, MA, USA
• Founded: 2002
• CEO: Niraj Shah
• Employees: 16,000+
• Website: wayfair.com

Frequently asked questions about Wayfair Delivery

Does Wayfair Delivery offer white-glove furniture delivery?

Yes. Wayfair Delivery offers in-room placement, unpacking, light assembly, and packaging removal as part of its premium furniture delivery option.

How long does Wayfair Delivery furniture delivery take?

Standard furniture delivery typically takes 5-14 business days. Express and pre-scheduled options are available in some regions.

Can I schedule a delivery window with Wayfair Delivery?

Yes. Wayfair Delivery provides a 2-4 hour delivery window the day before delivery, with text or email confirmations.

What if my furniture arrives damaged from Wayfair Delivery?

Document the damage at delivery, refuse the item if severely damaged, and contact Wayfair Delivery customer service within 48 hours to start a claim or replacement.